Consistently exhibit behavior and communication skills demonstrating Optum's commitment to superior customer service, including quality, care, and concern with every internal and external customer Closely monitor patient safety at all times, i.e., will not leave the patient on an exam table unattended and participate in the Optum fall prevention program Comply with Optum'

Direct patient to proper exam/treatment area and prepare patient for examinations and other procedures. Assists in the transportation of patients and patient flow Obtain records and report vital signs and any other pertinent patient information to the RN or clinician Administer medication, perform various patient tests and instruct patients on procedural preparations unde

Assesses patient and family psychosocial needs and develops plan of care in concert with patient, physicians, nurses, HAs, other members of the departmental team and works in collaboration with other departments/programs such SCC/PAL, CAL AIM, ECM, MOC/SNP, CARE +, regional, SNFs, HIHR, Readmissions, Welcome Wagon, and Psych TOC Works in collaboration with CDOs Legacy App

Acts as a patient advocate in the coordination and delivery of quality patient care Maintains patients' dignity by protecting patients' rights to privacy, confidentiality, and safety Works as a team with all ancillary services to expedite and coordinate patient care Directs patient to proper exam/treatment area and prepares patient for examinations and other procedures. A

Manage and submit daily request for referrals/authorizations Maintains on going and consistent tracking of all referrals/authorizations Work with providers and staff to ensure completeness of documentation to facilitate the referral/authorization process Assist physicians, as required in coordination of care for patients Contact IPA and Health Plans to ensure prior approv

Deliver high quality patient care through face to face, telephone, and electronic contact for examination, treatment, monitoring, and preparation for diagnostic tests or procedures Collect and document patient information, including vital signs, chief complaint, review of medications, allergies, health risk screen information, the status of extended care benefits, and oth

Deliver high quality patient care through face to face, telephone, and electronic contact for examination, treatment, monitoring, and preparation for diagnostic tests or procedures Collect and document patient information, including vital signs, chief complaint, review of medications, allergies, health risk screen information, the status of extended care benefits, and oth

Delivers high quality patient care through face to face, telephone, and electronic contact for examination, treatment, monitoring, and preparation for diagnostic tests or procedures Collects and documents patient information, including vital signs, chief complaint, review of medications, allergies, health risk screen information, the status of extended care benefits, and

Greets patients as they arrive and manage appropriate standard wait times Complete check in and check out tasks to include patient demographic verification, insurance verification, complete pre authorizations and/or precertification of procedures, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and da

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, c

Delivers high quality patient care through face to face, telephone, and electronic contact for examination, treatment, monitoring, and preparation for diagnostic tests or procedures Collects and documents patient information, including vital signs, chief complaint, review of medications, allergies, health risk screen information, the status of extended care benefits, and

Provide exceptional service to all customers Greets patients as they arrive and manages wait time Complete check in and check out tasks to include insurance verification and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Processes walk in patients and visi

Lead and perform financial analysis and modeling as it relates to setting prescription drug prices Create and/or execute pricing models, complex analysis and reports Concisely summarize and communicate the results of complex analytics Lead projects to completion by contributing to database creation, statistical modeling and financial reports Predict emerging customer need

Project management to support roll out of Ambulatory Care Excellence, a critical market initiative to create a standardized patient journey; additionally project planning/tracking and data analysis for other Process Improvement initiatives Planning and project management of core Experience programs, such as peer to peer coaching programs of clinicians and clinic leaders,

Answers all phone calls from 3 phone ques (scheduling, high priority, and overflow) Intakes all demographic information for new patients Updates demographic information for existing patients Collects insurance information Requests medical records from the PCP/hospitals/referring physician for new patients Schedules/Reschedules/Cancels patient's appointments for multi loca